Shop Policies
Welcome
Welcome to "The Cat's Meow". Have a look around...you'll find a little bit of everything.
See an item you like, but would prefer it in a different fabric, style or size? Contact me for a custom or for more options.
Business Philosophy
The objective of our business is to provide high quality, hand crafted
products for mothers & babies and reliable service for our
customers. We hope you will enjoy visiting our web site and using our
products as much as we enjoy providing them for you.
Payment
I accept PayPal.
In the event you are overcharged more than $2 above the actual cost of shipping, those overages will be refunded to you.
Shipping
In-stock merchandise usually ships within 48 hours.
For custom and made to order items, I make every attempt to prepare your
order as soon as it is received, and ship as soon as possible. However,
I also work outside the home AND am a mother first, so sometimes things
happen which can hinder my sewing/crafting time. Orders generally ship
within two weeks of payment. Many times this wait is less, however,
during periods of high volume this wait time may also be slightly
longer. I'll try to keep you posted if the wait will be longer.
I offer the following shipping methods for orders within the USA:
USPS 1st Class Mail w/ Delivery Confirmation (up to $15.99 or 13 oz.)
USPS Priority Mail w/ Delivery Confirmation ($16 and up or over 13 oz.)
USPS Express Mail (by special request, only!)
International shipments are sent using the best rate for the package size/weight.
Refunds and Exchanges
If you are not completely happy with your purchase, I want to
hear about it. Let me know if something is wrong and I will do what I
can to make it right.
Most items* can be returned in NEW condition within 14 days for a refund
of the purchase price, or exchanged for an item of equal value. Sorry,
shipping costs are NOT refundable!**
*All Used and Clearance items are sold "AS IS," with All Sales FINAL!!!
**In the rare event that you find your merchandise to be damaged/defective, the item will be replaced/repaired free of charge.
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